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Rug Care & Cleaning

Rug Care and Cleaning – How to Keep Your Rug Beautiful for Years

A high-quality rug can be part of your home for many years. With regular, material-appropriate care, its colours, pile and natural character can be preserved beautifully over time.

This guide explains clearly what makes sense in everyday care, how to respond to stains and when professional cleaning is the safer choice.

Spilled liquid on a rug
First Aid for Fresh Stains

Just Had a Spill?

Act promptly, but without rushing. The most important thing is to absorb the liquid without pushing it deeper into the pile or unnecessarily spreading the affected area.

What to Do

  • Blot with a clean, absorbent cloth
  • Gently blot from the outside towards the centre
  • Test any cleaning product on an inconspicuous area first

Avoid

  • Do not rub or scrub vigorously
  • Do not use hot water or harsh cleaners
  • Do not soak delicate silk
Go to Detailed Stain Treatment

The Most Important Care Rules

A few simple rules applied consistently will usually protect your rug better in everyday life than frequent intensive cleaning attempts.

01

Vacuum Gently

Without a rotating brush and, where possible, in the direction of the pile.

02

Act Quickly

Absorb fresh spills before they penetrate deeply.

03

Do Not Rub

Blot stains gently without spreading them.

04

Test Products First

Always test cleaners on an inconspicuous area first.

05

Use Professional Expertise

Have delicate or valuable rugs professionally cleaned.

Gently vacuuming a rug with a suitable nozzle
Regular Everyday Care

How to Vacuum Rugs Correctly

Over time, dust and fine dirt particles settle between the fibres. Regular, gentle vacuuming protects the pile and structure without putting unnecessary strain on the rug.

  • Use a smooth nozzle without a rotating brush
  • Vacuum in the direction of the pile where possible and without strong pressure
  • Do not clean the fringes with a brush attachment
  • Vacuum the reverse side only occasionally and with care
Frequency

In normally used living areas, vacuuming once or twice a week is usually sufficient. With pets or heavier use, more frequent vacuuming may be helpful.

Gentle Rather Than Aggressive

How to Treat Stains Correctly

First absorb fresh liquid with a clean, absorbent cloth. Then gently blot the area from the outside towards the centre so the stain does not spread further.

  • Never rub or scrub vigorously
  • Use lukewarm water sparingly
  • Test rug-safe cleaning products on an inconspicuous area first
  • Seek professional advice early for silk and colour-sensitive rugs
Less Is Often More

Harsh household cleaners can permanently alter colours and fibres. For high-quality rugs, a restrained first response is usually the safer approach.

Carefully blotting a stain on a rug
Pressure marks in a rug
Carefully trimming a protruding fibre on a rug
Furniture Marks and Handcraft

Pressure Marks, Creases and Loose Fibres

Furniture and storage can leave visible marks. Many light pressure marks or creases will gradually lift again when the rug lies flat and is no longer under pressure.

  • Rotate the rug occasionally and move furniture slightly
  • Use felt pads under heavy furniture
  • Lay creased areas flat and give them time to settle
  • Trim individual protruding fibres level with the surface; never pull them out
Everyday Life with Dogs and Cats

Rug Care with Pets

Pets bring hair, outdoor dirt and occasional moisture into the home. With regular care and quick action, even high-quality rugs can be kept in excellent condition in everyday family life.

  • Remove pet hair regularly before it settles deep into the pile
  • Absorb moisture and dirt immediately
  • Check favourite pet areas regularly
  • Seek professional advice early for urine or recurring odours
Natural Materials

With wool, and especially silk, prompt and gentle treatment is important to prevent odours or discolouration from becoming permanent.

Rug care in a home with pets

Care by Material

The material determines how carefully a rug should be treated. The following guidance offers a useful first point of reference and also serves as direct navigation within our material-care advice.

Cotton

Absorb moisture as quickly as possible and do not allow it to sit for long. Even durable cotton fibres should not be unnecessarily soaked.

Natural Wool

Vacuum gently with a smooth nozzle, avoid vigorous rubbing and initially blot stains with care.

Hand-Spun Wool

Treat the lively, natural texture with care and avoid aggressive brushes or cleaning products.

Ghazni Highland Wool

Vacuum regularly, but without a rotating brush. For heavier soiling, professional cleaning suited to the material is advisable.

Silk

Handle with particular care. Intensive stain treatments, excessive moisture and untested home remedies should be avoided.

Professional cleaning of a high-quality rug
When Expertise Matters

When Professional Rug Cleaning Makes Sense

For high-quality, delicate or heavily soiled rugs, professional cleaning is often the safer choice. The material, colours, construction and condition of the rug should all be considered beforehand.

  • For deep-seated or widespread soiling
  • For delicate fibres such as silk
  • For strong odours or recurring soiling
  • When the material or colourfastness cannot be assessed reliably
No Fixed Cleaning Interval

How often professional cleaning is advisable depends on the material, use and level of soiling. The actual condition of the rug is what matters most.

What You Should Avoid

Many permanent problems are caused not by the stain itself, but by treatment that is too aggressive or unsuitable.

  • Using a rotating brush on delicate pile
  • Using bleach, harsh all-purpose cleaners or untested home remedies
  • Rubbing stains vigorously or treating them with hot water
  • Soaking the rug completely or rolling it up while wet
  • Drying damp areas with strong direct heat
  • Pulling out loose fibres instead of carefully trimming them flush
  • Using a steam cleaner without professional approval

Frequently Asked Questions About Rug Care

Concise answers to common questions about everyday care, stains, materials and professional cleaning.

How Often Should a Rug Be Vacuumed?

In normal genutzten Wohnbereichen ist ein- bis zweimal pro Woche meist ausreichend. Bei Haustieren oder stärkerer Nutzung kann häufigeres Saugen sinnvoll sein.

Which Vacuum Nozzle Is Best for Hand-Knotted Rugs?

A smooth nozzle without a rotating brush is the gentlest option. Vacuum in the direction of the pile where possible and avoid applying strong pressure.

How Should I Treat a Fresh Stain?

Absorb the liquid immediately with a clean cloth and blot from the outside towards the centre. Avoid rubbing and harsh cleaning products.

Can I Use Baking Soda or Baking Powder?

Untested home remedies should not be used indiscriminately on high-quality, colour-sensitive or hand-knotted rugs. Materials and dyes can react differently.

What Helps with Pressure Marks in a Rug?

Move furniture slightly, use felt pads and rotate the rug occasionally. Light pressure marks may gradually lift again over time.

What Should I Do with a Protruding Fibre?

Do not pull it out. A single protruding fibre can be carefully trimmed level with the surface.

Can I Keep a Rug in Good Condition with Pets?

Yes. Regular vacuuming and prompt action when moisture or dirt occurs help keep even high-quality rugs in good condition in homes with pets.

How Should a Damp Rug Be Dried?

The area should be well ventilated and allowed to dry completely. Avoid strong direct heat and do not roll up a damp rug.

How Often Should a Rug Be Rotated?

Occasional rotation can help distribute foot traffic, sunlight and uneven wear more evenly. How often this makes sense depends on the room.

When Is Professional Rug Cleaning Advisable?

Especially for delicate materials, heavy soiling, odours or whenever the correct treatment cannot be assessed with confidence.

Personal Advice

Unsure How to Treat Your Rug?

Before treating a delicate rug with an unsuitable product, you can send us photos of the affected area together with a few details about the rug. Our team will provide an initial assessment and explain clearly which approach is most appropriate.