Shop with Confidence at Jakobson Carpets

When choosing a high-quality rug, the entire shopping experience should feel just as secure and straightforward. That is why we rely on verified standards, established payment providers and encrypted data transfer.

Trusted Shops

The Trusted Shops Trustmark represents verified standards for online shopping. Important requirements relating to transparency, data protection and customer service are independently reviewed.

Independently verified Trusted Shops Buyer Protection

Secure Payment Methods

Pay securely using established providers such as Visa, Mastercard, American Express, PayPal and Klarna. Depending on the payment method, an additional security verification may be required.

Established payment providers Secure authentication

Secure Data Transfer

Our website uses an encrypted HTTPS connection to help protect personal information while it is transferred between your browser and our server.

Encrypted HTTPS connection Protected data transfer

Still Have Questions? We’re Here to Help.

Whether you have a question before purchasing or about an existing order, our team will be happy to assist you personally.

Call Us

+49 40 60 77 59 08

Monday–Friday 09:00–20:00
Saturday 10:00–17:00

Contact Us

Have a specific question about a rug or your order? Simply send us a message and our team will be happy to help.

Frequently Asked Questions

Find answers to common questions about orders, delivery, returns, payment and our rugs in our FAQ.

View FAQs